Missed calls during rush hours mean missed revenue. An AI voice agent answers every call 24/7 with a consistent flow for phone orders, takeout, delivery, and phone reservations—plus real-time menu validation, digit-by-digit phone confirmation, and a final readback to reduce mistakes and refunds.
Great for: quick service, takeout shops, bubble tea, multi-location brands, bars & grills, high-demand reservation restaurants
A structured conversation guides every call: confirm takeout/delivery/reservation intent, collect details step-by-step with validation, then read back a summary for confirmation—reducing errors and disputes.
Greeting: “Thanks for calling {Store Name}. Is this for takeout, delivery, or a reservation?”
Capture items: “Great. Please tell me the first item and quantity.”
Size/modifiers: “For {Item}, what size would you like? Any add-ons or upgrades?”
Menu validation: “Just to confirm, the closest available option is {Option}. Does that work?”
Phone confirmation: “What’s the best phone number? I’ll confirm digit-by-digit.”
Readback: “I heard (###) ###-####. Is that correct?”
Summary: “Here’s what I have: {Summary}. Is everything correct?”
Done: “Perfect—you're all set. Thank you!”
Answers 24/7 with peak overflow handling, so busy signals don’t turn into lost orders or reservations.
Validates items/modifiers/substitutions and reads back the final summary to reduce re-makes and refunds.
Confirms phone numbers digit-by-digit for reliable delivery updates, changes, and reservation notices.
Share your store type (QSR/restaurant/multi-location), whether you need delivery and reservations, your menu, and peak call volume. We’ll propose the fastest path from pilot (POC) to production.